FAQ
How do I sign up for a race?
If you are new to RunSignup or need a quick refresher on the steps head to the Tutorial Page for step-by-step instructions.
How do I create a challenge team?
If you would like to create a team, you will be prompted to do so during the registration process. If you have already registered or are having any issues setting up a team, head to the Tutorial Page for step-by-step instructions. IMPORTANT NOTE: a challenge team is different from a fundraising team. If you would like to create a team fundraiser HEAD HERE for a step-by-step guide.
How do I join a team?
You can join a team when you register. If you have already registered and would like to join a team follow the steps below!
- Head to your profile
- Under "Upcoming events" you'll see Michael's Place Challenge
- Click "Manage Registration"
- And then click the "Group/Team" option in the gray menu at the top of the page
Still having problems? Head to the Tutorial Page for more information!
I would like to create a fundraiser. What steps do I need to take?
During registration, you will be given the option to Become a Fundraiser or create a Fundraising Team.
Step-by-Step Guide below. If you would like the step-by-step visual guide head to the Tutorial Page.
- Navigate to the Race Page.
- Select Sign Up to begin the registration process.
- Enter all participant information and click Continue
- First you need to create a Fundraiser.
- Select Become a Fundraiser.
- Enter a name for your new Fundraiser
- Enter a goal for your new Fundraiser
- Add a message to describe your Fundraiser
- Complete your registration (Skip this step if you are setting up a team)
Next, you can choose to create a Team Fundraiser. Fundraising teams are groupings of fundraisers working towards a common goal.
After following the steps above continue to the steps below. If you would like the step-by-step visual guide head to the Tutorial Page.
- Enter the name of your Fundraising Team.
- Enter a goal for your new Fundraising Team.
- Add a message to describe your Fundraising Team
- Now select any donation levels that you would like to donate towards your Fundraiser
- Select who this donation will be on behalf of
- Click Continue
- Complete your registration
IMPORTANT: Fundraising Teams are not groups of participants. Keep in mind that RunSignup's Fundraising Team system is separate from its Group/Team system.
Here are a few more helpful tutorials for your fundraising Efforts:
Manage Your Fundraiser
Manage Your Fundraising Team
How to Create a Fundraising Slideshow on Your Fundraiser Page
How to create a Facebook Fundraiser from your existing fundraising page
For your Facebook Fundraiser to count towards your fundraising goal, you must follow the instructions to create your Facebook Fundraiser.
- Sign In to RunSignup.
- Go to your Profile.
- Scroll down to your Fundraising section of your profile.
- Click on your fundraiser name to go to your fundraising page.
- On your Fundraiser page, click Create Your Fundraiser on Facebook!
- If you are logged in to Facebook on your device, your fundraiser will automatically be created.
- Start sharing your Facebook Fundraiser with your friends and family! Any money that you raise on Facebook will automatically count towards your overall fundraising goal. Your total amount raised will be synced between RunSignup and Facebook.
How long do I have to enter my miles?
You can enter your miles through Monday, May 29th at 7:00pm EST
How do I log my miles?
You can log miles through your GiveSignup account. Once there, follow these steps:
- Head to the Results page
- Click the blue Submit Virtual Results button
- Select date completed, enter miles OR upload GPS activity file
- Optional - say something about your challenge in the comments
- Click submit activity
- Once submitted, activities will populate on your results page in 1 to 3 minutes. Once you reach your goal, you will unlock your finisher badge and certificate!
How do I participate in the challenge contests?
We have mini-challenges and contests scheduled throughout the event, including fun, family-friendly opportunities at the launch event. Head to the Rewards & Prizes tab for details!
When will I receive my t-shirt or swag bag?
All registrants will receive a complimentary swag bag. Early Bird Registrants will also receive a free t-shirt which will be available for pick-up at our launch event or during the challenge at Michael's Place at 1212 Veterans Drive, Traverse City, MI 49684. Drop by Monday-Thursday, 9 am-5 pm, or call to schedule a pick-up.
Do steps, treadmills, stationary bikes, or rowing machines miles count toward my miles?
Yes! Whether you are getting your steps in on your lunch break, out on a trail, or in the gym, every mile counts toward this challenge.
20 miles in 10 days!? How can I work that into my busy schedule?
Are you concerned you won't be able to achieve the challenge goal? Fear not! This is meant to be a fun, judgment-free challenge. Grab a team of 4 and commit to 5 miles a piece to achieve a collective 20-mile goal, strive for an average of 4,000 steps a day for 10 days, or just do what you can knowing it's for a good cause!
I would like to share photos from the challenge on the race page. What steps do I need to take?
We love to see participant photos! GiveSignup offers a multitude of options for you to submit your own photos. Below are the three options available
1. Upload photos following the submission of your results or activities.
2. Upload photos from the Photos tab on GiveSignup race page.
3. Upload photos from your own individual result.
Visit the Tutorial Page for a step-by-step guide!
Still have questions? Contact Michael's Place at (231) 947-6453 or events@mymichaelsplace.net.
