Get Tickets

Get the tickets for a ticket event. Please note that this API returns results in pages. The page and num parameters can be used to control paging. You should consider using modified_since_timestamp to download tickets since the last API request when you download tickets over time. For timed entry events, we recommend also setting final_time_slot_min_timestamp and final_time_slot_max_timestamp. As of November 2021, gender will always be null, but is retained in the response so that existing integrations will not break.

Ticket Statuses

By default, this API returns only active tickets. If you need tickets with other statuses such as transferred or refunded, you can use include_non_active_tickets to get non-active tickets. The following are the ticket statuses:

Response Format

Note that the following fields are only included for timed entry events.

{
	"tickets": [
		{
			"ticket_id": 49,
			"ticket_event_id": 1,
			"ticket_group_id": 1,
			"ticket_group_level_id": 1,
			"ticket_confirmation_code": "NDk6NhIjJiE2",
			"ticket_status": 1,
			"first_name": "John",
			"middle_name": null,
			"last_name": "Doe",
			"email": "john.doe@runsignup.com",
			"address1": "300 Mill St",
			"address2": null,
			"city": "Moorestown",
			"state": null,
			"zipcode": null,
			"dob": null,
			"age": null,
			"gender": null,
			"phone": "888-888-8888",
			"countrycode": "US",
			"amount_paid_in_cents": 1050,
			"processing_fee_in_cents": 100,
			"last_modified_ts": 1620956647,
			"purchase": {
				"ticket_purchase_id": 47,
				"purchaser_first_name": "John",
				"purchaser_middle_name": null,
				"purchaser_last_name": "Doe",
				"purchaser_address1": "300 Mill Street",
				"purchaser_address2": null,
				"purchaser_city": "Moorestown",
				"purchaser_state": "NJ",
				"purchaser_zipcode": "08057",
				"purchaser_countrycode": "US",
				"purchaser_phone": "856-555-5555",
				"purchase_confirmation_code": "NDc6uUqYs8cF",
				"raffle_tickets": [
					1,
					2
				]
			},
			"ticket_number": "1",
			"checked_in": "F",
			"max_checkins": 3,
			"checked_in_count": 0,
			"window_max_checkins": 2,
			"window_checkin_duration_in_seconds": 3600,
			"window_checkin_duration_in_calendar_days": null,
			"time_slot_rule_id": 8,
			"time_slot_rule_original_start_ts": 1679356800,
			"time_slot_rule_final_start_ts": 1679356800,
			"time_slot_rule_original_end_ts": 1679360400,
			"time_slot_rule_final_end_ts": 1679360400,
			"question_responses": {
				{
					"question_id": 1,
					"response_ids": [
						1,
						2
					],
					"responses": [
						"Coffee",
						"Tea"
					]
				},
				{
					"question_id": 2,
					"response_ids": [],
					"responses": [
						"Fruit"
					]
				},
				{
					"question_id": 3,
					"response_ids": [],
					"responses": [
						"F"
					]
				}
			}
		}
	]
}

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HTTP Method

Parameters

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