Edit Tickets

Allows for the editing of ticket information for a particular ticket event.

When editing ticket holder fields (e.g. name, email, phone, address, dob, age), only fields included in the request will be updated. If both dob and age are included in the request, the age must match the date of birth based on the event date or the current date. To clear a ticket holder field, it should be sent as null. If no address fields are sent, the existing address will be retained, but if at least one is set, any field not sent will be cleared.

When editing ticket question responses, only questions asked per ticket are supported. Only question responses included in the request will be updated. Question response limits will be ignored.

The question_responses field should be an array of objects, each containing the fields question_id and response. For Freeform and Essay type responses (response type codes F and A), response should be a string with the response text. For Radio and Select type responses (response type codes R and S), response should be an integer response ID. For Checkbox type responses (response type code C), response should be an array of integer response IDs. For Boolean type responses (response type code B), response should be the string T or F. To clear a question response, the response field should be sent as null.

For JSON requests, the request should look like the example below.

Request Format

{
	"tickets": [
		{
			"ticket_id": 123,
			"checked_in": "T",
			"ticket_number": "1",
			"first_name": "Elijah",
			"last_name": "Craig",
			"email": "elijah.craig@example.com",
			"street": "7291 Lone Wolf Trail",
			"street2": "Apt. 123",
			"city": "Moorestown",
			"state": "NJ",
			"countrycode": "US",
			"zipcode": "08057",
			"phone": "555-555-5555",
			"dob": "1987-08-29",
			"age": 36
			"question_responses": [
				{
					"question_id": 4,
					"response": "F"
				},
				{
					"question_id": 5,
					"response": [10, 11]
				}
			]
		}
	]
}

URL

HTTP Method

Parameters